Refund policy

We offer exchange or money back guarantee if the item is returned in it’s original condition within 30 days of the purchase date. We will happily exchange the product for the same bag should the exact same bag be available.

Please inspect the goods and notify us via email within 10 days of purchase, should there be a fault. Return postage of the faulty item will be the responsibility of the purchaser. All items must be returned with their original tags and accessories, including removable straps, etc. The buyer is responsible for return shipping fees.

If you have any problems please don't hesitate to contact me and I will try to help.

olgatol@bigpond.com

Address:

Eclipse fashion bags

10 Perennial Rise

Grovedale,VIC 3216

Australia